We have all the fancy ‘Trusted Trader’ and ‘Approved Trader’ logos, but what do they mean?
Businesses who become members of the scheme undertake to operate their company in a legal, honest and fair way. They will also offer a customer-friendly service and respond to complaints in a constructive manner. The scheme is designed to give customers confidence that they will be treated fairly and legally.
Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by our trading standards professionals. Not just anyone can become endorsed.